Today, I brought Mikka's 'brick' down to town to try to get it fixed. Yes.. the darling i-Phone that Mikka got from Karen the last time he was in town... Was really a wild goose chase. I first took the phone to the service centre in Wheelock Place and when I got there, they told me cos Singtel is no longer the sole distributor of the i-Phone, I have to go back to Singtel to get the phone fixed.. Terrible terrible.. Orchard Road (although on a weekday) in the afternoon.. Gosh.. crazy crowds.. Don't these people have to work? keke.. Managed to hop on a cab to Comcentre which was only on the other side of Orchard but I paid around 7 bucks for taxi fare.. And when I finally got to the Singtel there.. Queued for probably 10mins and the service guy told me 'please go over there and take a seat, come back in 15mins'.. ok.. be it.. went to take a seat.. after that, another 15mins.. and another 10.... While I was sitting and waiting, I couldn't help but notice that the 'Q' for i-Phone repair/servicing was never ending.. The people just came and came.. Hmm.. seems to me that the i-Phone really has lots of problems.. keke.. Good luck 'Apfel' lovers...
When they finally decided to 'entertain' me a little about the phone, they tried to restore the software.. Another 15 mins... then they told me.. Your phone cannot be restored, think its a hardware problem. He didn't offer me any solution until I asked what am I gonna do with a non-usable phone.. They had to replace a new one to me isn't it? After checking with his supervisor, he came back and asked me a real stoopid question whether do I want to exchange this for a new phone.. OF COURSE!! If not why am I there in the first place??? Gosh... sometimes these customer service people really drive you nuts... At the end of the day, I went off with a brand new i-Phone.. so, its still more or less worth the trip down..
Lucky Mikka.. New i-Phone for Christmas... keke...
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